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Canadian School of Tashkent. The team beyond the teachers.

Student Services Coordinators. Medical Care. Counselling. Safeguarding. The people who look after your child outside the classroom, and the structures that hold daily life together.

Student Support

A school is more than its teachers.

The teachers do the teaching. But around them is another team. Quieter, but no less important. The people who answer the phone when you call. The nurse who looks after your child when they fall ill. The counsellor your child speaks to when they do not want to speak to anyone else. The safeguarding lead who holds the policies that hold the school together.

This page is for them, and for the families who rely on them. The named people, the named protocols, the answer to “who do I speak to about…?”

Meet the team
Student Services

The first call you make. Every time.

Primary · K–5

Ms. Kamila Muksinova

Student Services Coordinator

The first call for daily questions, attendance, schedule changes, and family communication for our Primary families.

Middle & High · 6–12

Ms. Sevara Rakhmatullayeva

Student Services Coordinator

The first call for academic matters, parent meetings, and Middle and High School logistics, including the Nova Scotia Programme.

How to reach us
Email school office Phone during the school day In person at the front desk
We respond to every message within one working day.
Medical Care

A nurse on campus. Every day.

Ms. Dilnoza Mirzakasimova
CST School Nurse
  1. 01

    A qualified nurse, on site.

    On campus through the full school day, with a dedicated nurse’s office near the main entrance. Qualified, certified, and trained for both daily care and emergency response.

  2. 02

    Day-to-day care.

    Minor injuries, sick-bay rest, prescribed medication, allergy management. Parents are notified for anything beyond a small cut. Medication declared at enrolment is administered only by the nurse.

  3. 03

    When to go home.

    A documented sick-child protocol: fever, infectious illness, persistent symptoms. The nurse contacts parents, the child rests until collected, and a fever-free window is required before re-entry.

Children with allergies, chronic conditions, or complex medical needs are discussed individually at enrolment. Medical information is held confidentially and shared only with staff who need to know.

Counselling & Wellbeing

A counsellor on the inside.

  1. 01

    A member of the school community.

    Trained, qualified, and present on campus throughout the school week. The counsellor a child is asked to see is the same counsellor they already know from the corridor every morning.

  2. 02

    How students reach her.

    Directly through Ms. Bhikarry or through any teacher they trust. Parents can request a referral through the Student Services Coordinator. No formal process, no waiting list, no paperwork.

  3. 03

    Confidentiality.

    Conversations are private to the student. Parents are informed in general terms and brought in when needed, but the student’s confidence is protected wherever it can be — the exception, declared upfront, is anything that triggers safeguarding obligations.

Ms. Tatiana Bhikarry
Student Wellbeing Counsellor
Safeguarding & Child Protection

A trained lead.
An international standard policy.

I.
Designated Lead

A named, trained safeguarding officer.

Ms. Tatiana Bhikarry serves as CST’s Designated Safeguarding Lead alongside her counsellor role. She holds the safeguarding log, conducts staff training, and is the named contact for any concern.

II.
Reporting a Concern

Every concern recorded. Every report acted on.

Any concern about a child’s welfare, from any source, is logged and acted on within twenty-four hours. The process is direct: speak to Ms. Bhikarry, or to any teacher who will pass it on.

III.
The Policy

A published document any family can read.

The full Child Protection & Safeguarding Policy is a public document, available through our Publications page when released. Until then, available on request from info@canadianschool.uz.

Pastoral Care

If you have a question, here is who to speak to.

An academic question about a specific subject
The classroom teacher
A pastoral concern about your child’s wellbeing
The Student Services Coordinator for your child’s grade
An illness, injury, or medication question
The School Nurse, Ms. Mirzakasimova
A request for counselling for your child
The Counsellor, Ms. Bhikarry
A safeguarding or child protection concern
The Designated Safeguarding Lead, Ms. Bhikarry
A question about fees, the school office, or general admin
The school office through Contact

If you are uncertain, start with the Student Services Coordinator. They will route you the same day.

Learning Support & EAL

Individualised, by design.

A Language

English as an Additional Language.

EAL runs as a parallel curriculum track for students still developing academic English. Students are placed by language proficiency, not by grade, and move into the standard program when ready. The EAL track is staffed by our English faculty as part of the timetable, not as an after-school extra.

B Differences

Specific learning needs.

Where a child has a diagnosed learning difference such as dyslexia, ADHD, or processing differences, we discuss accommodation individually with the family at enrolment, and review it at the start of each academic year. We will be straightforward about what we can and cannot support.

C Extension

Stretch & extension.

Students who are working ahead of their grade are accommodated within the same classroom: extension tasks, independent projects, vertical groupings in specific subjects. CST is small enough that a child working two years ahead in mathematics does not get held back by the curriculum scope-and-sequence.

Speak to the Team

If you have a question, start here.

The fastest way to reach the right person is through our school office. We respond to every message within one working day, usually the same morning. Or come to campus and ask the team in person.